Home > FAQs
Q: Do you have your own factory?
A: Yes, we have our own factory established more than 10 years.
Q: Silicone seems to be more expensive than other rubber, why is this?
A: Silicone is more expensive than most rubber types because it is a speciality high performance polymer with outstanding qualities. It is made in relatively low quantities and requires expensive and complicated primary manufacturing facilities.
Q: What is the difference between 'curing' and 'vulcanization'?
A: The terms curing and vulcanization essentially describe the same thing - the transformation of the polymer into a cross-linked rubber.
Q: Why is silicone used in food applications?
A: Silicone rubber is among a number of rubber types that can be used in contact with food. It has the advantage of being a low taint non-toxic material.
Q: In what colours is silicone tubing available?
A: Silicone tubing can be supplied in a very wide range of colours, including fluorescents, metallics, and even those that change colour with heat!
Q: When can you launch delivery after I placed order?
A: If there is stock, 3-7 days; if not, 15-35 days depends on the quantity
Q: Do you provide sample? Is it for free or not?
A: Yes, if we have it in stock we can offer the sample for free, while you need to pay for the freight cost to your country.
Q: Do you accept Paypal?
A: We can accept Paypal when the amount less than USD500.
Q: What is the warranty on bakeware/kitchenware products?
A: We stands behind our products. We will replace any bakeware/kitchenware item that has a defect. Standard wear and tear or abuse are not covered. Please contact us at firstname.lastname@example.org for further details.
Phone: +86 186 6621 9551 (whatsapp)
Tel: 0086-769- 82319629
Add: Floor 3&4, No.33, Datang Rd., Xinjiuwei Industrial Zone, Liaobu, Dongguan city, Guangdong, China.